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© 2020 By CUSTOM CREP CITY UK | Return Policy | Shipping Information | Disclaimer | FAQ's

SHIPPING INFORMATION

We know how important it is to receive your goods when you expect them, especially if you've ordered something for a specific occasion.

Our estimated delivery time is currently 7-10 weeks for all hand painted designs and 2-4 weeks for all embroidery designs. Delivery times are to be used as a guide only. We make every effort to fulfil your order within the estimated time period but this is not guaranteed. If there is any foreseeable delay we aim to notify you as soon as possible of this. 

If you have a strict deadline, please contact us BEFORE purchasing any customs. 

 

It is your responsibility to update us on any change of address. If your order is shipped to the wrong address that you have provided you will be liable to pay for any redelivery fees.

 

Once your shoes have been shipped you will receive a tracking number via email. 

For any further queries regarding shipping please email us at sales@customcrepcityuk.com

***CHRISTMAS ORDERS*** TO RECEIVE YOUR SHOES BY CHRISTMAS PLEASE ORDER BEFORE THE FOLLOWING DEADLINES:

       -   26 OCTOBER FOR HAND PAINTED CUSTOMS​

       -   25 NOVEMBER FOR EMBROIDERY AND STENCIL CUSTOMS

 

WE CANNOT GUARANTEE THAT SHOES ORDERED AFTER THESE DATES WILL BE DELIVERED BY CHRISTMAS